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SHIPPING & DELIVERY

5 articles

Answers to some common questions about shipping and delivery.

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Do you ship worldwide?

Yes, we ship our orders worldwide! Some exceptions are made for certain countries due to customs restrictions. Canvas orders are limited to within US only due to shipping constraints.

Will I have to pay any customs fees?

We pay for all customs duties and taxes for our international family!

Why can't I find my country as a shipping option?

Unfortunately, we had to stop shipping to some countries due to COVID-19, and hope to start shipping to them again soon. Please remember to subscribe so you don’t miss any updates regarding this.

Where are the other products I ordered?

If you order a few different items, they may arrive separately so don't worry if you open the package and there's something missing! If you order a personalized and non-personalized item, we will ship the non-personalized item first (US orders only)

What happens if I don't pay customs fees?

If you refuse a package at customs, customs will send it back to us. When they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product