Yes, we ship our orders worldwide! Some exceptions are made for certain countries due to customs restrictions. Canvas orders are limited to within US only due to shipping constraints.

Yes, we ship our orders worldwide! Some exceptions are made for certain countries due to customs restrictions.Canvas orders are limited to within US only due to shipping constraints.&#xA0;

Do you ship worldwide?

Unfortunately, we had to stop shipping to some countries due to COVID-19, and hope to start shipping to them again soon. Please remember to subscribe so you don’t miss any updates regarding this.

Unfortunately, we had to stop shipping to some countries due to COVID-19, and hope to start shipping to them again soon. Please remember to subscribe so you don&#x2019;t miss any updates regarding this.

Why can't I find my country as a shipping option?

If you ordered a Custom item, don't worry, your order might still be in production! Please remember, Custom items take 20-30 business days to be created and shipped!. If you order a personalized and non-personalized item, we will ship them together w

<h2 id="if-your-order-has-a-custom-item">If your order has a Custom Item</h2>If you ordered a Custom item, don&apos;t worry, your order might still be in production! Please remember, Custom items take 20-30 business days to be created and shipped!&#xA0;If you order a personalized and non-personalized item, we will ship them together when the Custom item is ready!&#xA0; <h2 id="if-package-is-delivered-but-you-have-not-received-it">If package is delivered but you have not received it</h2>We understand that sometimes, despite the package status showing &#x201C;delivered,&#x201D; you may not have received it. &#xA0;If this happens, we kindly ask you to give it a little more time. Occasionally, the post office might update the delivery status prematurely. In most cases, the package will likely be delivered to your mailbox within 1-2 days after the &#x201C;delivered&#x201D; status is displayed.Should the package not arrive within the expected timeframe, please contact us immediately at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. We will take immediate action and initiate an investigation with the delivery carrier to locate your package. If, during the investigation, we find that your package is indeed lost or missing, we will arrange for a re-shipment of the exact items from your original order. Please note that we can only re-ship the same items; modifications or refunds will not be possible in such cases.In instances where the carrier provides &#x201C;proof of delivery&#x201D; or marks the package as &#x201C;signed for&#x201D; without you receiving it, you will need to file a claim directly with the shipping carrier.We value your understanding in these situations and assure you that our team is dedicated to resolving any shipping issues you may encounter. Should you have any concerns or questions, don&#x2019;t hesitate to reach out to us at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. Thank you for choosing us for your shipping needs.

Where are the products I ordered?

What to do if the Package Shows "Delivered", But It's Missing?
Sometimes, the post office will prematurely mark a package as "Delivered" when it's still bouncing around in the delivery truck or local facility. No need to worry! Please allow 1 to 2 bu

Sometimes, the post office will prematurely mark a package as &quot;Delivered&quot; when it&apos;s still bouncing around in the delivery truck or local facility. No need to worry! Please allow 1 to 2 business days for the package to actually arrive in your mailbox&#x2014;it&apos;s usually just a timing issue.If the package still hasn&apos;t appeared after two days, here are the two quickest steps to locating your item:Be a Good Neighbor: Check with your immediate neighbors and any management or front desk staff. Sometimes a courier places a package one door down or leaves it in a communal area.Contact the Carrier Directly: Your next best move is to contact the carrier (DHL, USPS, FedEx, UPS, etc.) right away. They are the ones who can access the precise GPS location of the delivery scan and provide the official Proof of Delivery documentation. This information is key to starting a trace or claim, and they can help you locate it much faster than we can!If none of this works, please reach out to us at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>, and we will figure out the next steps together!

What to do if the Package Shows "Delivered", But It's Missing?

Life happens, and sometimes you realize you clicked the wrong address! Here is how we can handle it:If Your Order Has NOT Shipped: This is the easiest fix! Please contact us immediately at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a> with your order number and the corrected shipping address. We will update it in our system accordingly.If Your Order HAS Shipped: Unfortunately, once a package leaves our facility and is in the hands of the carrier, we no longer have the ability to modify the delivery address. You will need to contact the specific shipping carrier (DHL, USPS, FedEx, UPS, etc.) directly using your tracking number to see if they can intercept or reroute the package for you.

Need to Change Your Shipping Address?

If you have any questions or need any help, don't hesitate to contact our support team!

SHIPPING & DELIVERY

Do you ship worldwide?

Why can't I find my country as a shipping option?

Where are the products I ordered?

What to do if the Package Shows "Delivered", But It's Missing?

Need to Change Your Shipping Address?