Yes, we ship our orders worldwide! Some exceptions are made for certain countries due to customs restrictions. Canvas orders are limited to within US only due to shipping constraints.

Yes, we ship our orders worldwide! Some exceptions are made for certain countries due to customs restrictions.Canvas orders are limited to within US only due to shipping constraints.&#xA0;

Do you ship worldwide?

Unfortunately, we had to stop shipping to some countries due to COVID-19, and hope to start shipping to them again soon. Please remember to subscribe so you don’t miss any updates regarding this.

Unfortunately, we had to stop shipping to some countries due to COVID-19, and hope to start shipping to them again soon. Please remember to subscribe so you don&#x2019;t miss any updates regarding this.

Why can't I find my country as a shipping option?

If you ordered a Custom item, don't worry, your order might still be in production! Please remember, Custom items take 20-30 days to be created and shipped!. If you order a personalized and non-personalized item, we will ship them together when the C

<h2 id="if-your-order-has-a-custom-item">If your order has a Custom Item</h2>If you ordered a Custom item, don&apos;t worry, your order might still be in production! Please remember, Custom items take 20-30 days to be created and shipped!&#xA0;If you order a personalized and non-personalized item, we will ship them together when the Custom item is ready!&#xA0; <h2 id="if-package-is-delivered-but-you-have-not-received-it">If package is delivered but you have not received it</h2>We understand that sometimes, despite the package status showing &#x201C;delivered,&#x201D; you may not have received it. &#xA0;If this happens, we kindly ask you to give it a little more time. Occasionally, the post office might update the delivery status prematurely. In most cases, the package will likely be delivered to your mailbox within 1-2 days after the &#x201C;delivered&#x201D; status is displayed.Should the package not arrive within the expected timeframe, please contact us immediately at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. We will take immediate action and initiate an investigation with the delivery carrier to locate your package. If, during the investigation, we find that your package is indeed lost or missing, we will arrange for a re-shipment of the exact items from your original order. Please note that we can only re-ship the same items; modifications or refunds will not be possible in such cases.In instances where the carrier provides &#x201C;proof of delivery&#x201D; or marks the package as &#x201C;signed for&#x201D; without you receiving it, you will need to file a claim directly with the shipping carrier.We value your understanding in these situations and assure you that our team is dedicated to resolving any shipping issues you may encounter. Should you have any concerns or questions, don&#x2019;t hesitate to reach out to us at <a data-fr-linked="true" href="mailto:support@zudo.co">support@zudo.co</a>. Thank you for choosing us for your shipping needs.

Where are the products I ordered?

If you refuse a package at customs, customs will send it back to us. When they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product

If you refuse a package at customs, customs will send it back to us. When they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product shipped back to us.

What happens if I don't pay customs fees?

If you have any questions or need any help, don't hesitate to contact our support team!

SHIPPING & DELIVERY

Do you ship worldwide?

Why can't I find my country as a shipping option?

Where are the products I ordered?

What happens if I don't pay customs fees?